Delivery & Returns

USA Delivery

We offer Free Delivery for all USA orders.  Shipping is Via DHL.

Please allow 2 to 4 working days for delivery.
East Cost orders typically take 2 – 3 working days
West Coast orders typically take 2 - 4 working days

Interior Designers & Designers Returns

Interior Designers using Designer Offer codes may not return items purchased unless they have been received damaged.

Returns

We have a no quibble 14 days Returns Policy for either replacement or refund (except Print & Fit which is at Addison Ross's discretion).  Goods must be returned undamaged including the original packaging free of any marks or tears.

Returns postage is at the purchasers expense. Our Returns address is:

Addison Ross Ltd 
Wooler Ind Estate
Wooler
Northumberland.   UK
NE71 6AH

Duties & Sales Taxes

Goods arriving in the USA do not attract State Sales Taxes.

Single Orders Valued at under $800 do not attract any import duty. So the Value in your Web basket is the your total cost.

If the value of your basket is greater than $800 you may be asked to pay import duty on your order. Typically this would be about 3%.

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